About Configuration Settings for Internet Explorer

Note: These recommended configuration settings apply to Microsoft® Windows® Internet Explorer® version 11 only. Although Ceridian My Records supports Microsoft Internet Explorer version 11, for a better user experience, Ceridian recommends using either Mozilla® Firefox® or Google® Chrome®.

Note: The configuration settings described in this topic are default settings. Unless you are experiencing problems accessing My Records, you shouldn’t make any changes to your existing configuration settings. This topic is included because configuration settings can change when certain software updates are applied. If this occurs and you can’t access My Records, use the information in this topic to verify that your configuration settings are still correct.

Use the procedures in this topic to:

• Select the Internet Explorer configuration settings.
• Add the My Records web site to your Trusted Sites list.

To select the configuration settings in Internet Explorer

1. Open Internet Explorer and on the menu bar, click Tools (or ) Internet Options.
2. Select the Security tab and in the Select a zone section, click Internet.
3. In the Security Level for this zone section, click Custom Level.
4. On the Security Settings window, in the Settings section, do the following:
   1. Scroll to the Downloads section and for the File download option, click Enable.
   2. Scroll to the Miscellaneous section, and do the following:

      For this option...	Click...
      Access data sources across domains	Enable.
      Allow META refresh	Enable.
      Display mixed content	Enable
      Drag and drop or copy and paste files	Enable
      Launching programs and files in an IFRAME	Prompt
      Use Pop-up Blocker	Disable

   3. Scroll to the ActiveX controls and plug-ins section and for the Only allow approved domains to use ActiveX without prompt option, click Disable.
5. On the Security Settings window, click OK.
6. On the confirmation window that appears, click Yes.
7. In the Select a Zone section, click Local intranet and repeat steps 3 through 5.
8. On the Internet Options window, click OK.

To add My Records to your Trusted Sites

1. Open Internet Explorer and log in to My Records.
2. On the menu bar, click Tools (or ) Internet Options.
3. Select the Security tab.
4. In the Select a Zone section, click Trusted Sites and then click Sites.
5. On the Trusted Sites window, in the Add this website to the zone: field, enter *.ceridian.com.
6. Click Add.

   The website will appear in the Websites field.

7. Click Close.
8. Click OK.

Related resource

• About System Requirements
• My Records Troubleshooting